Quotable Quotes from Teenager's Guide

"Our paths in life are usually not a direct line but each experience is a necessary component of where you will ultimately end up in life." Page 121

What if Money Didn’t Matter?

My son Taylor shared this video with me and it is very compelling. I have dealt with this subject in my books and it is really a great way to figure out what a “successful” life means to you. Success in life can only be determined by each of us as individuals.

We have all seen very “rich” people that are miserable and very “poor” people that are happy. Money in the end doesn’t define happiness. It does however provide for the sustenance needed to survive in the world. So you can’t discount money completely but we must find the things we are passionate about and try to follow our dreams.

In my book the “Teenager’s Guide…” (click on the image to the right to buy on amazon) I discuss the importance of understanding early in life what makes you happy and then try to find a career that aligns with that passion. Even if you don’t make a million dollars you may still find yourself “rich” at the end of your life.

There is a world of opportunity open to everyone willing to follow their dreams!

A Simple Plan To Deliver Great Customer Service...

I wrote my fourth book which I caled "The Shortest But Most Effective Book To Improve Customer Experience Delivery" and it is a boiled down remedy to apply good management principles. The perspective I take is that all levels of the organization must be in alignment when it comes to service delivery.

I could have written 250 pages but to be successful it would boil down to the few pages I have published in this new book. It is available on Amazon in both print and Kindle editions.

I hope you find it helpful if you buy it!

Amazon Kindle Version

Disconnect: It Can Be Good For You!

My family spends time in the Adirondacks hiking, reading, and talking. There is no phone/wifi service there. It is good for the soul to find your place and disconnect. It is very soothing for the soul!